Security Officer Entry Desk

Allied UniversalTown of Guilderland, NY
Onsite

About The Position

As a Security Officer Entry Desk in Albany, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will greet tenants and visitors, monitor access activity, and support security-related procedures with professionalism and care. In this highly visible role, you will help create a welcoming atmosphere through strong communication, attention to detail, and a people-first approach grounded in teamwork, reliability, and integrity.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to tenants, visitors, and/or vendors by carrying out site-specific procedures, access protocols, and front desk responsibilities at a commercial real estate location.
  • Monitor lobby and entry activity, verify identification and/or visitor information, and help to deter unauthorized access through attentive front desk presence.
  • Respond to incidents, tenant concerns, and/or critical situations in a calm, problem-solving manner, and communicate with property management and emergency personnel when appropriate.
  • Support daily operations by answering questions, directing foot traffic, maintaining visitor logs, and reporting unusual activity or security-related concerns according to site policies.
  • Complete routine reports, document incidents, and follow Allied Universal and site-specific procedures while maintaining a professional presence at the front desk.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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