Security Officer Enhanced Service Patrol

Allied Universal•Albuquerque, NM

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced Service Patrol in Albuquerque, New Mexico. The role provides a consistent assigned-site shift, with a six-month commitment to the designated site and weekly anchor shift. The officer may claim additional shifts through the scheduling platform, potentially building up to a full-time schedule of up to 40 hours per week while retaining the option to scale back. The listed shift is Saturday, 4:15 p.m. to 10:15 p.m. Pay is $18.00 per hour. The position provides customer service and performs security-related procedures and unarmed patrols at a retail location. Officers respond to incidents and concerns, monitor for unusual activity and potential loss-prevention issues, assist with access control, observe deliveries and vendors, and document patrols and incidents. Applicants are subject to background investigation and drug screening as permitted by law.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation in accordance with applicable federal, state, and local laws.
  • Submit to drug screening to the extent permitted by law.
  • Meet applicable state and/or local licensing requirements, which may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • A Guard Card or license is preferred.

Responsibilities

  • Provide customer service to clients, customers, and store personnel while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
  • Respond calmly and professionally to incidents, customer concerns, and critical situations, using problem-solving skills.
  • Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, and perimeter.
  • Monitor for unusual activity, policy violations, and potential loss-prevention concerns, and report observations to appropriate store personnel and Allied Universal leadership.
  • Assist with access control, observe delivery and vendor activity, and maintain accurate incident and patrol documentation.

Benefits

  • Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Discounts at restaurants, entertainment venues, and more through the employee perks program.
  • Paid training programs and opportunities for career advancement.
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