Security Officer Emergency Dispatch Desk

Allied Universal•Washington, DC

About The Position

Allied Universal is hiring a part-time Security Officer Emergency Dispatch Desk for an education location in Washington, DC. The role coordinates security-related communications, monitors alarm and access control systems, and dispatches officers to support campus operations. The officer helps maintain awareness of developing situations, provides customer service, and communicates with students, staff, and visitors. The position is scheduled Mondays and Fridays from 2:30 PM to 11:00 PM and pays $21.15 per hour.

Requirements

  • At least 2 years of security-related experience.
  • Be at least 18 years of age for unarmed roles or 21 years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Alarm panel experience.
  • X-ray screening experience.
  • CPR and First Aid certification.
  • Access control and badge experience.

Responsibilities

  • Provide professional customer service to students, faculty, staff, visitors, and campus partners while following site-specific procedures and security protocols.
  • Receive, prioritize, and dispatch calls for service, alarms, routine requests, and emergency incidents using available communication systems.
  • Maintain clear, accurate logs and incident records, documenting calls, dispatch activity, and relevant information in accordance with campus procedures.
  • Coordinate communications between officers, campus departments, emergency responders, and other appropriate personnel during routine and critical situations.
  • Respond to incidents and critical situations calmly, escalating information and requests for assistance as appropriate.
  • Monitor alarm and access control systems and dispatch officers to support campus operations.

Benefits

  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Technology to view and claim additional shifts.
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