Security Officer Dispatch

Allied Universal • Wayne Township, SD

1d • Onsite

About The Position

As a Security Officer Dispatch in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Professional in a dynamic tech location, you will monitor systems, coordinate responses, and support security-related operations through clear communication and strong attention to detail. This role offers the chance to stay engaged, assist teams in real time, and deliver outstanding customer service. At Allied Universal, you will be part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• Have 1+ years of law enforcement experience, or 2+ years of security-related supervisor/manager experience, or 3+ years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Be comfortable using a computer or tablet preferred.
• Alarm panel experience is preferred.
• X-ray screening experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors by carrying out site-specific procedures, answering calls, and supporting security-related communications from the dispatch station.
• Monitor cameras, alarms, radios, and other systems to identify unusual activity and coordinate timely responses to incidents, service requests, and emergency situations.
• Dispatch personnel to locations as needed, relay critical information in a calm, problem-solving manner, and maintain clear communication with site contacts and first responders when appropriate.
• Document incidents, calls for service, maintenance concerns, and other activity in logs and reports, helping to support accurate recordkeeping and follow-up.
• Support regular and random patrol operations by tracking officer activity, communicating assignment updates, and helping to coordinate coverage across the location and perimeter.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED