Security Officer Dispatch Monitor

Allied Universal • Sterling, VA

4d • Onsite

About The Position

As a Security Officer Dispatch Monitor in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer at a dynamic tech and telecommunications location, where you will monitor communications, coordinate responses to security-related activity, and support access and alarm processes. In this fast-paced role, you will help maintain an organized environment through strong communication, attention to detail, and customer service, while reflecting a caring culture, teamwork, reliability, innovation, agility, and integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• A guard card and/or license is preferred.
• Comfortable using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-related policies, and/or emergency response activities appropriate to the location.
• Monitor communication systems, cameras, alarms, and other site reporting tools to identify unusual activity and help support timely response to incidents and critical situations.
• Dispatch site personnel and/or appropriate responders to reported issues, service requests, and emergency situations in a calm, problem-solving manner.
• Document incidents, activities, and communications in logs and reports, helping to support accurate recordkeeping and follow-up on security-related matters.
• Conduct regular and random patrols of assigned areas and the perimeter when required, while helping to identify concerns at a technology-focused location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED