Security Officer Dispatch Coordinator

Allied Universal • Dallas, TX

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Dispatch Officer at a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communications, document incidents, and support rapid response to security-related needs. In this role, you will help maintain smooth operations through strong customer service, clear communication, and teamwork, while reflecting our values of being agile, reliable, innovative, and acting with integrity in a people-first culture.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or contractors by carrying out site-specific procedures, communicating directions, and supporting security-related operations at an industrial location.
• Monitor radios, telephones, alarms, cameras, and/or other communication systems to receive calls for service, document activity, and dispatch appropriate personnel in response to incidents or requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, relaying accurate information to site contacts, first responders, and/or Allied Universal leadership as needed.
• Maintain detailed logs, incident reports, and shift activity records, helping to support follow-up, trend tracking, and clear communication between teams.
• Conduct regular and random patrols around the business and perimeter when assigned, noting unusual activity, equipment issues, and/or access concerns within a manufacturing environment.

Benefits

• Access to a retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED