Security Officer Dispatch Coordinator

Allied Universal • South San Francisco, CA

1d • Onsite

About The Position

As a Security Officer Dispatch Coordinator in South San Francisco, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor assigned systems, coordinate responses to security-related incidents, and support daily operations through clear communication and strong attention to detail. This role offers the opportunity to stay engaged, use technology, and deliver exceptional service while working with a team that is agile, reliable, innovative, and committed to integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Monitor dispatch communications, receive calls for service, prioritize incidents, and coordinate the timely assignment of officers and/or resources based on site needs.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and relaying accurate information to supervisors, emergency personnel, and/or site contacts.
• Maintain logs, reports, and other dispatch records, track officer activity and location status, and communicate schedule changes, callouts, and post coverage updates.
• Conduct regular and random patrols around the business and perimeter as needed, while supporting command center and/or dispatch operations in varying working environments and conditions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED