Security Officer Dispatch Communications

Allied Universal • Eden Prairie, MN

3d • Onsite

About The Position

As a Security Officer Dispatch Communications in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will coordinate responses to security-related calls, monitor alarms and access activity, and communicate clearly with staff, visitors, and responding personnel. You will help maintain a welcoming environment while supporting timely incident reporting and service coordination. Join Allied Universal, where our agile, reliable, innovative teams put people first, deliver through teamwork, and act with integrity.

Requirements

• Have at least two years of security-related experience.
• Be at least 21 years of age
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.

Responsibilities

• Provide customer service to healthcare location personnel, visitors, and vendors by carrying out site-specific procedures, access protocols, and emergency response activities as appropriate.
• Monitor dispatch communications, receive and prioritize service requests, and coordinate the response of security-related personnel to incidents and routine calls.
• Maintain accurate dispatch logs, incident details, communications records, and status updates in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and/or emergency services when needed.
• Conduct regular and random patrols around the healthcare location and perimeter as assigned, reporting observed hazards, access concerns, and unusual activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED