Security Officer Dispatch Communications

Allied Universal • Maiden, NC

17h • Onsite

About The Position

As a Security Officer Dispatch Communications in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Professional supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarm and access control activity, and dispatch resources as needed. You will maintain accurate records, communicate professionally with employees and visitors, and help support a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we deliver exceptional service.

Requirements

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a technology-focused location by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Monitor incoming communications, alarms, cameras, and access-control systems; document activity and dispatch appropriate personnel in accordance with site procedures.
• Receive, prioritize, and relay routine and urgent calls for service to security-related staff, facilities teams, and emergency responders as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with stakeholders and following established escalation protocols.
• Maintain accurate dispatch logs, incident reports, visitor-related records, and shift handoff information; conduct regular and random patrols around the business and perimeter as assigned.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED