Security Officer - Dispatch Center Coordinator

Allied Universal • Sterling, VA

3d • Onsite

About The Position

As a Security Officer Dispatch Center Coordinator in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic tech, media, and telecom location. In this role, you will monitor activity, coordinate responses to security-related concerns, support access activity, and provide outstanding customer service and communication. You will help to deter incidents through awareness, teamwork, and a visible commitment to reliability, agility, innovation, and integrity while helping people feel supported throughout the location.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a technology-focused location.
• Monitor communication systems, receive calls and alarm activity, and dispatch appropriate personnel for routine matters, incidents, and/or urgent situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting activity and relaying updates to site contacts and/or emergency responders as needed.
• Maintain detailed logs, reports, and dispatch records related to visitor activity, access concerns, equipment issues, and/or other site events.
• Conduct regular and random patrols around the business and perimeter as needed, with working environments and conditions varying by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED