Security Officer Dispatch

Allied Universal • Norfolk, VA

2d • Onsite

About The Position

As a Security Officer Dispatch in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional in a dynamic tech, media, and telecom location, where you will monitor activity, coordinate communications, document incidents, and support timely responses to security-related needs. This role offers the chance to stay engaged, provide outstanding customer service, and work with a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Requirements

• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and personnel by following site-specific procedures, communication protocols, and emergency response guidelines at a technology, media, and telecommunications location.
• Monitor alarms, cameras, radios, phones, and other dispatch systems to identify security-related concerns and relay information to the appropriate personnel in a calm, problem-solving manner.
• Receive, document, and dispatch calls for service, incidents, maintenance concerns, and/or critical events, helping to coordinate timely responses across the location.
• Maintain accurate activity logs, incident reports, and communication records, and/or escalate unusual activity, system issues, or policy concerns according to site procedures.
• Support access control and after-hours operations by verifying visitor, vendor, and employee information, providing directions, and helping to address security-related questions or concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED