Security Officer Dispatch Analyst

Allied Universal • Kansas City, MO

7d • Onsite

About The Position

As a Security Officer Dispatch Analyst in Kansas City, MO, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Dispatch professional in a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. This role offers the chance to stay visible through strong communication and customer service while contributing to a caring, agile, and reliable team that values innovation, teamwork, and integrity every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a manufacturing and industrial location.
• Monitor dispatch communications, alarms, cameras, radios, and/or incoming calls, and relay information to site personnel and responders in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by documenting details, prioritizing calls for assistance, and helping to coordinate security-related response activity.
• Maintain accurate dispatch logs, incident reports, and daily activity records, including tracking officer assignments, shift activity, and key communications.
• Conduct regular and random patrols around the business and perimeter as needed, while observing conditions and reporting unusual activity, equipment issues, and/or access concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED