Security Officer Desk Reception Agent

Allied Universal • Lake Mary, FL

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Desk Reception Agent in Lake Mary, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a premier financial institution location as a Front Desk Officer, where you will welcome visitors, monitor access, support badge and entry procedures, and help to address security-related concerns with professionalism and care. In this highly visible role, you will deliver exceptional customer service, communicate clearly, and reflect our values of reliability, teamwork, innovation, and integrity every day.

Requirements

• Security-related experience of 1 or more years is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.
• The ability to lift up to 20 pounds is preferred.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial services location.
• Monitor front desk activity, manage access in accordance with site protocols, and verify visitor and vendor credentials before granting entry to authorized areas.
• Answer questions, provide directions, and support badge issuance, visitor logs, and other front desk documentation in a courteous and professional manner.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and escalate concerns to site contacts and/or emergency services when appropriate.
• Observe lobby and entry areas for suspicious or unauthorized activity and help to deter disruptions through visible front desk presence and timely reporting.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED