Security Officer Desk Operations

Allied Universal • Buffalo, NY

3d • Onsite

About The Position

As a Security Officer Desk Operations in Buffalo, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location where you will serve as the welcoming presence at the front desk. In this stationary role, you will help monitor access, observe activity, assist visitors and staff, and support security-related protocols with strong communication and customer service. Bring your reliability, integrity, and people-first mindset to a team that values innovation, agility, and teamwork.

Requirements

• Have at least 6 months of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and vendors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor the front desk area, greet arriving individuals, verify identification and/or credentials, and document visitor activity in accordance with site-specific guidelines.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or first responders when needed.
• Support security-related operations by answering questions, directing foot traffic, receiving reports of concerns, and helping to maintain an organized and professional lobby environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED