Security Officer - Desk Concierge

Allied Universal • Scottsdale, AZ

5d • Onsite

About The Position

As a Security Officer - Desk Concierge in Scottsdale, AZ, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk officer at a premier commercial real estate location, you will be the first point of contact for tenants, visitors, and staff while helping to monitor access and support security-related operations. This role combines customer service, communication, and professionalism in a people-first environment where Allied Universal’s agile, reliable, and innovative team works with integrity every day.

Requirements

• Have at least 2 years of security-related experience.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Staff the front desk and manage access activity by greeting incoming guests, verifying credentials, maintaining visitor logs, and directing individuals according to property protocols.
• Respond to incidents, tenant concerns, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency services when appropriate.
• Monitor lobby and entrance activity, observe for unusual behavior and/or policy violations, and help to deter unauthorized access through consistent front desk presence and reporting.
• Support day-to-day building operations by answering questions, handling phone and/or radio communications, documenting incidents, and completing assigned reports in accordance with Allied Universal standards.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED