Security Officer Front Desk Concierge

Allied UniversalNashville, TN
Onsite

About The Position

As a Security Officer Front Desk Concierge in Nashville, TN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a dynamic healthcare location as a Front Desk Professional, where you will greet visitors, manage access, monitor activity from a stationary post, and support security-related operations through strong communication and customer service. In a role grounded in teamwork, integrity, and a people-first culture, you will help create a welcoming environment while supporting daily site needs with professionalism and care.

Requirements

  • At least 6 months of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • A guard card/license is preferred.

Responsibilities

  • Provide customer service at the front desk by carrying out site-specific policies, visitor screening procedures, and security-related protocols appropriate to a healthcare location.
  • Monitor access to the location by greeting staff, patients, and visitors, verifying identification and/or credentials, and documenting arrivals, departures, and deliveries.
  • Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
  • Answer phones, provide directions, and support front desk operations by maintaining logs, reports, and other required documentation related to security-related activities.
  • Help to deter unauthorized access and/or disruptions by maintaining a professional presence at the front desk and reporting concerns according to post orders and site procedures.

Benefits

  • Access to a retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Discounts on top brands and services through our Perks Program.
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