Security Officer Concierge

Allied UniversalHartford, CT
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Concierge in Hartford, CT, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer in a commercial real estate location, serving as the first point of contact for tenants, guests, and staff. In this stationary role, you will help support security-related operations through visitor management, access control, clear communication, and exceptional customer service. Bring your professionalism to a team that values agility, reliability, innovation, teamwork, a caring culture, and integrity every day.

Requirements

  • Possess 1+ years of security-related experience.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • A guard card or license is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, access control activities, and front desk support at a commercial real estate location.
  • Monitor lobby and reception activity, verify visitor credentials, issue access badges where applicable, and document arrivals, departures, and/or deliveries in accordance with site policies.
  • Respond to incidents, service requests, and/or critical situations in a calm, problem-solving manner, escalating concerns to building management and/or emergency contacts when appropriate.
  • Support daily front desk operations by answering questions, assisting with directions, maintaining accurate logs and reports, and helping to deter unauthorized access through consistent security-related presence and observation.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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