Security Officer Customer Service Patrol Specialist

Allied Universal • Glendale, CA

3d • Onsite

About The Position

As a Security Officer Customer Service Patrol Specialist in La Crescenta, CA, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as an Unarmed Patrol Officer in an education location, where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support students, staff, and visitors with outstanding customer service and communication. In our agile, reliable, and innovative team, you will put people first, work with integrity, and contribute through teamwork each day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to students, staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and document relevant details according to site protocols.
• Conduct regular and random patrols throughout campus buildings, parking areas, walkways, athletic spaces, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, assist with entry and exit procedures, and report policy violations, maintenance concerns, and/or suspicious behavior to school administration and appropriate personnel.
• Support school operations during arrival, dismissal, events, and after-hours activities by maintaining a visible presence, providing directions, and communicating security-related concerns in a professional manner.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees