Security Officer Customer Service Patrol

Allied Universal • Jacksonville, FL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer in a commercial real estate location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. This role offers the chance to deliver outstanding customer service, support access awareness, and build strong communication with tenants, guests, and team members while reflecting our values of agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age
• Possess a high school diploma or equivalent
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• A valid driver’s license

Nice To Haves

• Customer service experience is preferred
• CPR certification is preferred
• Access control and badge experience is preferred

Responsibilities

• Provide customer service to tenants, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, documenting observations and communicating relevant details to site contacts and/or Allied Universal leadership.
• Conduct regular and random patrols throughout buildings, common areas, parking areas, and perimeter locations to help to deter unwanted activity and report maintenance, access control, and other security-related concerns.
• Monitor entry and exit activity, verify credentials when required, and support visitor management practices in accordance with property policies and post instructions.
• Assist with addressing alarms, disturbances, and unusual conditions while following established protocols and coordinating with property management and/or emergency services when needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees