Security Officer Customer Service Patrol

Allied Universal • Irvine, CA

21h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol in Irvine, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an unarmed patrol officer in a retail location, where you will monitor assigned areas, conduct routine patrols, and maintain a visible presence that helps to deter security-related incidents. You will support shoppers, guests, and staff through strong customer service and communication while working with a team that values agility, reliability, innovation, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card or license is preferred.
• The ability to lift up to 20 pounds is preferred.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, professional, problem-solving manner, documenting observations and reporting concerns to site contacts and/or Allied Universal leadership.
• Conduct regular and random foot and/or vehicle patrols throughout storefronts, common areas, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and high-traffic areas, assist with directional support and general inquiries, and report maintenance, property, and/or security-related issues observed during patrols.
• Support closing and opening activities as assigned, check designated areas for irregularities, and follow post orders and escalation procedures for alarms, suspicious activity, and/or emergency conditions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees