Security Officer Customer Service Patrol

Allied Universal • Village of Woodbury, NY

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol in Central Valley, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Patrol Unarmed Officer in a retail location, you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents while delivering exceptional customer service and communication. At Allied Universal, you will join an agile, reliable, and innovative team that puts people first, works together, and acts with integrity to support a welcoming environment for guests and staff.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service to visitors, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting observations and sharing details with site contacts and/or Allied Universal leadership.
• Conduct regular and random patrols throughout the retail location, sales floor areas, entrances, exits, and perimeter to help to deter unwanted activity and identify security-related concerns.
• Monitor access points, observe customer and employee traffic, and report suspicious behavior, policy violations, and/or operational issues according to site protocols.
• Support loss prevention and asset protection efforts by maintaining a visible presence, assisting with incident response, and communicating with store representatives and/or local authorities when needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees