Security Officer Customer Care Route Patrol

Allied Universal • Upper Marlboro, MD

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Care Route Patrol in Upper Marlboro, MD, you will serve and safeguard clients in a range of industries such as Government, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer at a government park location, where you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service and communication. You will contribute to a welcoming environment while working with an agile, reliable, and caring team that values innovation, teamwork, integrity, and putting people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to visitors, employees, and members of the public while carrying out security-related procedures and site-specific policies at government park locations.
• Conduct regular and random unarmed patrols of park grounds, facilities, parking areas, and perimeters to help deter unauthorized activity and identify concerns.
• Respond to incidents, emergencies, and critical situations in a calm, problem-solving manner and contact law enforcement and/or emergency services when appropriate.
• Observe and report suspicious activity, policy violations, hazards, and unusual conditions using accurate written and electronic incident reports.
• Support access control, public-area monitoring, and compliance with facility and park regulations while maintaining a professional presence.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED