Security Officer Patrol Customer Care

Allied Universal • Austin, TX

5d • Onsite

About The Position

As a Security Officer Patrol Customer Care in Austin, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic financial institution location, where you will conduct routine patrols, monitor assigned areas, and remain a visible presence to help reduce security-related incidents. This role blends customer service and communication with a caring, team-focused culture built on agility, reliability, innovation, and integrity, offering a rewarding opportunity to make a meaningful impact each day.

Requirements

• 2+ years of security-related experience are required.
• Applicants must be 21+ years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial services location.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.
• Conduct regular and random patrols throughout the facility, including lobbies, office areas, entrances, parking areas, and the exterior perimeter, while helping to deter unauthorized access and/or suspicious activity.
• Monitor access points and visitor activity, verify credentials when required by site policy, and report security-related concerns, maintenance issues, and/or policy violations to the appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED