Security Officer Customer Care Patrol

Allied Universal

12h • Onsite

About The Position

As a Security Officer Customer Care Patrol in Bethesda, MD, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support guests and staff with outstanding customer service and clear communication while bringing our agile, reliable, and innovative values to a caring, team-focused environment built on integrity.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting observations and reporting relevant details to site contacts and/or Allied Universal leadership.
• Conduct regular and random patrols throughout hotel and resort grounds, including lobbies, hallways, entrances, parking areas, and perimeter locations, as assigned.
• Monitor access points, visitor activity, and public areas to help to deter unauthorized activity and/or disruptions to normal location operations.
• Support hotel and resort operations by assisting with directions, answering general questions, and reporting maintenance, housekeeping, and/or security-related concerns observed during patrols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees