Security Officer Customer Care Patrol

Allied Universal • Watertown, MA

1d • Onsite

About The Position

As a Security Officer Customer Care Patrol in Watertown, MA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a fast-paced logistics and distribution location as an unarmed patrol officer, where you will conduct routine patrols, maintain a visible presence to help reduce security-related concerns, and deliver outstanding customer service and communication. In this role, you will support daily operations with professionalism, teamwork, and integrity while contributing to a caring, reliable, and innovative environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or drivers by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
• Respond to incidents, alarms, and/or unusual activity in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.
• Conduct regular and random patrols throughout the location, including loading areas, parking areas, trailer yards, dock doors, and perimeter points, helping to deter unauthorized activity and/or policy violations.
• Monitor entry and exit activity for personnel, visitors, and/or deliveries, verifying credentials, following post orders, and reporting discrepancies or suspicious behavior.
• Support loss prevention and other security-related efforts by observing package handling areas, reporting damaged property or operational concerns, and maintaining detailed activity and incident logs.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED