Security Officer Control Room Coordinator

Allied Universal • Santa Clara, CA

17d • Onsite

About The Position

As a Security Officer Control Room Coordinator in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch Professional in a dynamic tech-focused location, where you will monitor communications, coordinate responses, and support day-to-day security-related operations. This role blends observation, quick decision-making, and customer service as you help to deter incidents, manage activity across assigned areas, and contribute to a people-first team known for being agile, reliable, innovative, and driven by integrity.

Requirements

• At least 6 months of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• The ability to lift up to 20 pounds is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor dispatch communications, receive calls for service, and relay routine and urgent information to site personnel in a calm, problem-solving manner.
• Document incidents, alarms, maintenance concerns, and/or unusual activity with clear and timely reports, and communicate updates to appropriate contacts.
• Coordinate responses to incidents and critical situations by tracking officer activity, prioritizing requests, and directing resources based on site needs.
• Conduct regular and random patrols around the business and perimeter as needed, noting that working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED