Security Officer Communications Agent

Allied Universal • Wilmington, DE

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Communications Agent in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional at a leading financial institution location, where you will help coordinate daily operations, monitor activity, manage communications, and support access and response procedures. In this fast-paced role, you will remain a visible and dependable presence while delivering outstanding customer service. Guided by our values of being agile, reliable, and innovative, you will work with integrity and teamwork to support a secure environment.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.
• Comfort using a computer and/or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate for a financial institution location.
• Monitor communications systems, receive and document calls for service, and dispatch personnel to incidents, alarms, and/or priority requests in a calm, problem-solving manner.
• Maintain detailed activity logs, incident reports, and shift updates, helping to support situational awareness and coordinated responses across the location.
• Coordinate with site contacts, employees, visitors, and/or first responders during incidents, access concerns, medical events, or other critical situations.
• Conduct regular and random patrols around the business and perimeter as needed, while helping to observe and report unusual activity, operational issues, and/or policy violations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees