Security Officer Badge Administration Associate

Allied Universal•Dulles, VA

1d•Onsite

About The Position

As a Security Officer Badge Administration Associate in Dulles, VA, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as a Front Desk professional in a government location, where you will greet visitors, manage access, monitor activity from a stationary post, and provide outstanding customer service and communication. In this role, you will help to deter security-related incidents while supporting daily operations with professionalism. Be part of a caring, agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
Customer service experience is preferred.
Comfortable using a computer or tablet is preferred.

Responsibilities

Provide customer service at the front desk by following site-specific procedures, access protocols, and Allied Universal standards for the location.
Monitor visitor entry and departure activity, verify identification and credentials as required, and document front desk activity in accordance with site guidelines.
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
Answer phones, assist employees, visitors, and contractors with directions and front desk support, and report security-related concerns, maintenance issues, and/or policy violations to the appropriate personnel.
Help to deter unauthorized access by maintaining awareness of the lobby and reception area, controlling access points, and following government location protocols for screening and visitor processing.