Security Officer Armed - Security

CHRISTUS Health•San Marcos, TX

About The Position

The Armed Security Officer is a uniformed position responsible for deterring criminal activity and providing security for patients, Associates, and visitors. The officer protects and patrols assigned hospital buildings, assets, premises, and grounds; responds to emergency codes and internal or external disaster events as needed or requested; conducts preliminary investigations of reported incidents; and performs other security tasks as directed by a security supervisor or Manager. The role requires flexibility in hours, rotation between facilities, and travel when necessary. CHRISTUS-approved uniforms must be worn in accordance with dress code requirements. The officer conducts patrols, reports security trends and safety hazards, prepares timely factual incident reports, responds courteously and promptly to service requests, and handles lost and found items, patient valuables, and personal property according to policy. The officer enforces CHRISTUS Health and applicable state rules, regulations, policies, procedures, and laws, as well as facility parking rules. The role includes assisting clinical and non-clinical Associates with combative patients or visitors and adapting assigned client care methods to the physical, cultural, age-specific, and developmental needs of people served. The officer must be proficient with security and communication systems, including the Attendant Console, paging systems, security radio/dispatch systems, and CCTV/NVR monitors, and use a PC to prepare daily activity reports, incident reports, email, and other correspondence. Duties involve frequent exposure to aggressive behavior and emotionally charged situations, occasional exposure to hazards such as fires, chemical spills, and flooding, and frequent exposure to outdoor heat and cold. The position requires extended periods of walking, standing, stooping, and lifting, as well as the ability to patrol facilities and grounds, restrain individuals when needed, and assist nursing staff with lifting patients of all sizes. The schedule is three 12-hour days. The position is full-time.

Requirements

High school diploma or equivalent.
At least two years of armed security experience is preferred; honorable military service may be substituted.
Excellent written and verbal communication skills.
Ability to remain mentally alert, make immediate decisions regarding laws, policies, and procedures, manage multiple tasks, prioritize, and handle personal stress and possible violence.
Physical fitness and ability to walk all areas of facilities and grounds, restrain individuals when needed, and assist nursing staff with lifting patients of all sizes.
Demonstrated competence with a handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
Complete verbal de-escalation training within 60 days of hire.
Obtain BLS certification within 60 days of hire.
Complete expandable baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training before a letter of authorization to carry is issued.
Successfully complete required pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, CPI, PPSSR, PEI, and a clinical interview by a third-party psychologist.
Submit to random drug test screening.
Hold a valid driver's license and maintain an acceptable driving record that meets CHRISTUS Health standards.
For Texas positions, hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau. New hires who completed the TDPSPSB security commission course must obtain their commission before hire. If the license is active in TOPS but the pocket card has not arrived, carry proof of active status while on duty.
For New Mexico positions, do not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
For Louisiana positions, do not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
Obtain required certifications for the position within the designated time frames in accordance with CHRISTUS Health policy.

Nice To Haves

Law enforcement experience.
Healthcare security experience.

Responsibilities

Maintain a uniformed presence as a visible deterrent to criminal activity and provide security for patients, Associates, and visitors.
Protect and patrol assigned hospital buildings, assets, premises, facilities, and grounds.
Respond to emergency codes and internal or external disaster events as needed or requested.
Conduct preliminary investigations of reported incidents and submit timely, factual incident reports.
Identify and report security trends and recommend actions.
Respond promptly and courteously to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, or other correspondence.
Collect, inventory, and return lost and found items, patient valuables, and personal property according to policy.
Enforce CHRISTUS Health rules, regulations, policies, and procedures, applicable state laws, and facility parking rules.
Control and enforce facility parking through patrols and, as applicable, warning citations, towing, booting, and explanation of rules.
Assist clinical and non-clinical Associates with combative patients or visitors.
Demonstrate competence in assigned client care responsibilities and adapt care methods to the needs of each person served.
Operate the Attendant Console, paging system, security radio/dispatch system, CCTV/NVR monitors, and general overhead paging system.
Use a PC to prepare electronic daily activity and incident reports, emails, and other work-related correspondence.
Report observed safety hazards, including damaged water or sprinkler lines, burned-out lighting, smoke or gas odors, and tripping hazards.
Maintain readiness to make immediate decisions concerning laws, policies, and procedures; handle multiple tasks, prioritize, and manage personal stress and possible violence.
Rotate between facilities and travel when necessary.
Perform other duties as assigned.