Security Officer Armed - Security

CHRISTUS Health•Longview, TX

6d•Onsite

About The Position

The Armed Security Officer is a uniformed position responsible for providing security for patients, Associates, and visitors and protecting and patrolling hospital buildings, assets, and premises. The officer serves as a visible deterrent to criminal activity, responds to emergency codes and internal or external disaster events as needed or requested, conducts preliminary investigations of reported incidents, and performs other security-related tasks as directed by a security supervisor or Manager. The position requires flexibility in hours and the ability to rotate between facilities and travel when necessary. CHRISTUS-approved uniforms must be worn in accordance with dress code requirements. The officer enforces CHRISTUS Health rules, regulations, policies, and procedures, as well as applicable state laws. The role includes frequent patrols, incident reporting, responding to service requests, assisting staff with combative patients or visitors, and managing parking enforcement. Officers use security communications and monitoring systems and a PC to prepare reports and correspondence. They also report observed safety hazards and adapt assigned care methods to meet the physical, cultural, age-specific, and developmental needs of people served. The job involves frequent exposure to aggressive behavior and emotionally charged situations, occasional exposure to hazards such as fires, chemical spills, and flooding, and frequent exposure to outdoor heat and cold. It requires extended periods of walking, standing, stooping, and lifting, as well as the physical ability to patrol facilities and grounds, restrain people when necessary, and assist nursing staff with lifting patients. Officers must remain mentally alert, communicate effectively, make immediate decisions, prioritize multiple tasks, and handle personal stress and possible violence.

Requirements

High school diploma or equivalent required.
Minimum two years of armed security experience preferred; may be substituted by honorable military service.
Must be mentally alert and have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures; handle multiple tasks and prioritize; and manage personal stress and possible violence.
Demonstrated competence with a handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
Verbal De-escalation training must be completed within 60 days of hire.
BLS certification required within 60 days of hire.
Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed before a letter of authorization to carry is issued.
Must successfully complete pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, CPI, PPSSR, PEI, and a clinical interview by a third-party psychologist.
Must take random drug test screening.
Valid driver's license required; candidates must maintain an acceptable driving record under CHRISTUS Health standards.
For Texas positions, must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB). New hires who completed the TDPSPSB security commission course must obtain their commission before hire. If active status is shown in TOPS but the pocket card has not arrived, the employee may work while carrying proof of active status.
For New Mexico positions, officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
For Louisiana positions, officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
Must obtain required certifications within the designated time frame in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

Law enforcement experience preferred.
Healthcare security experience preferred.

Responsibilities

Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conduct frequent security patrols of assigned facilities and grounds.
Identify and report trends related to security issues and recommend actions.
Gather initial information for incident reports, document facts accurately, and submit reports promptly, no later than the end of the assigned shift.
Respond courteously and promptly to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, and other correspondence.
Collect, inventory, and return lost-and-found items, patient valuables, and personal property according to policy.
Enforce CHRISTUS Health rules, regulations, policies, and procedures, as well as applicable state laws.
Control and enforce facility parking through patrols, violation warning citations, towing, booting, and explanations of rules as applicable.
Assist clinical and non-clinical Associates with combative patients or visitors.
Demonstrate competence in assigned client-care responsibilities and adapt assigned assessment, treatment, or care methods to meet the needs of people served.
Operate the Attendant Console, Paging System, security radio/dispatch system, Digital Video Recorder (NVR) security monitors (CCTV), and general overhead paging system.
Use a PC to prepare electronic daily activity reports, incident reports, emails, and other applicable electronic correspondence.
Report safety hazards observed during security rounds.
Perform other duties as assigned.