Security Officer Armed Front Desk

Allied Universal • Jacksonville, FL

20h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Armed Front Desk in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as an armed Front Desk Officer at a dynamic education location, where you will remain a welcoming, visible presence while managing access, assisting visitors, and supporting daily security-related operations. In this stationary role, you will deliver strong customer service, clear communication, and dependable professionalism while helping to deter incidents through integrity, teamwork, and a people-first approach.

Requirements

• CPO is required.
• An Armed Guard Card and/or License is required.
• A minimum of 4 years of military or law enforcement experience, or a criminal justice degree, is required.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a front desk location within an educational setting.
• Monitor visitor access, review identification and/or sign-in records, and direct students, staff, guests, and vendors according to site protocols.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate concerns to site contacts and/or Allied Universal leadership as appropriate.
• Support front desk operations by observing lobby activity, maintaining detailed logs and reports, answering phones when assigned, and reporting unusual or suspicious behavior.
• Assist with access control and security-related awareness by helping to deter unauthorized entry, verifying credentials, and following established procedures for deliveries, after-hours requests, and visitor management.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED