Security Officer Alarm Communications Desk

Allied Universal•West Goshen Township, PA

13d

About The Position

Allied Universal is hiring a part-time Security Officer Alarm Communications Desk to serve clients at a healthcare location in West Chester, Pennsylvania. In this dispatch-focused role, you will coordinate communications, monitor security-related systems, document activity, and support timely responses to incidents and requests. You will provide customer service to patients, visitors, staff, and other personnel while helping maintain a welcoming environment. The schedule is Tuesday and Wednesday, 11:00 PM to 7:00 AM. The pay rate is $22.00 per hour. The position includes access to a shift-claiming platform, paid training, career growth opportunities, a retirement savings plan, and discounts through the company’s Perks Program. Applicants must meet the stated age requirement for the role and have a high school diploma or equivalent. Employment is conditional on applicable background investigation and drug screening. Licensing may be required under applicable laws and regulations.

Requirements

Possess a high school diploma or equivalent.
Meet the applicable minimum age requirement: the posting’s pre-employment section says candidates must be at least 21 at application; the minimum requirements also state 21+ for armed roles and 18+ for unarmed roles.
Submit to a background investigation as a condition of employment.
Submit to a drug screen to the extent permitted by law.

Nice To Haves

CPR/First Aid certification is preferred.
CPR certification is preferred.
Experience using a computer or tablet is preferred.
Access control and badge experience is preferred.
Alarm panel experience is preferred.
Customer service experience is encouraged as beneficial.

Responsibilities

Provide customer service by carrying out site-specific security procedures, policies, and emergency response activities at a healthcare-related location.
Dispatch officers and coordinate responses to alarms, incidents, service requests, and critical situations.
Monitor communications systems, access control activity, alarms, and surveillance equipment, and document information according to site procedures.
Maintain dispatch logs, incident reports, and shift activity records, and communicate pertinent information to site leadership and responding personnel.
Coordinate regular and random patrol assignments around the facility and perimeter.