Security Officer Front Desk Communications

Allied Universal • Albuquerque, NM

1d

About The Position

As a Security Officer Front Desk Communications in Albuquerque, New Mexico, you will serve and safeguard clients at a technology, media, and telecommunications location. You will create a welcoming, professional first impression while monitoring access, greeting visitors, and supporting security-related operations. Strong communication and customer service skills will help maintain an orderly environment. The position is full-time and pays $19.25 per hour.

The schedule is Thursday and Friday, 6:00 AM–4:00 PM, and Saturday and Sunday, 4:30 AM–2:30 PM. Applicants must be at least 18 for unarmed roles or 21 or older for armed roles and possess a high school diploma or equivalent. A background investigation and, to the extent permitted by law, a drug screen are conditions of employment. Licensing requirements may apply under state or local law. A valid driver’s license is required only for driving positions.

Requirements

• Be at least 18 years old for unarmed roles or at least 21 years old for armed roles.
• Possess a high school diploma or equivalent.
• Submit to a background investigation in accordance with applicable federal, state, and local laws.
• Submit to a drug screen to the extent permitted by law.
• Meet any applicable state or local licensing requirements before employment, if required.

Nice To Haves

• A guard card or license is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid certification are preferred.

Responsibilities

• Provide customer service to employees, visitors, and contractors at the front desk while following site-specific security procedures and policies.
• Monitor facility access by greeting visitors, verifying identification or credentials, issuing visitor badges, and directing guests according to site requirements.
• Maintain accurate visitor, contractor, package, and incident records using assigned systems and documentation procedures.
• Respond calmly and effectively to incidents, alarms, and critical situations, communicating with site contacts and emergency responders as needed.
• Observe front desk activity and report suspicious behavior, access concerns, or policy violations to appropriate personnel.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to company technology to view and claim additional shifts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED