Security Officer Access Control Desk

Allied Universal • Johns Creek, GA

1d • Onsite

About The Position

As a Security Officer Access Control Desk in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer in a fast-paced tech location, you will help create a welcoming first impression by managing access, monitoring front desk activity, and supporting security-related procedures with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and working with a team that values agility, reliability, innovation, and integrity at every interaction.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service by greeting employees, visitors, and vendors at the front desk, following site-specific procedures and access protocols for a technology-focused location.
• Monitor lobby activity, manage visitor check-in and badge processes, and help to deter unauthorized access through attentive front desk presence and security-related reporting.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services when appropriate.
• Answer phones, provide directions, and support front desk communications while documenting incidents, visitor activity, and other security-related information accurately.
• Assist with enforcing site policies for deliveries, guest access, and restricted areas, and communicate professionally with staff and visitors regarding security-related procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED