Security Officer 2 - Central Plaza

St. Luke's Health System•Boise, ID

6d•Onsite

About The Position

At St. Luke’s, the Security Officer 2 helps ensure the safety and well-being of patients, visitors, staff, and hospital property. The role works under limited to moderate supervision at St. Luke’s Central Plaza in Boise and includes patrol, access control, emergency response, incident investigation and reporting, and collaboration with clinical staff. The position is scheduled Sunday through Thursday on the day shift. The role requires a high school diploma or equivalent, two years of relevant experience, and a driver’s license for a fleet vehicle. Employees must maintain a valid, current driver’s license and comply with St. Luke’s driving policy, including restrictions related to certain driving offenses within the past three years. Driving records are checked upon hire and continuously thereafter. St. Luke’s offers competitive salary and retirement plans, medical, dental, and vision offerings, financial and physical wellness options, on-site massages, on-site counseling through its Employee Assistance Program, access to the Personify Health Wellness tool, and training and career development offerings.

Requirements

High school diploma or equivalent.
Two years of relevant experience.
Driver’s license for a fleet vehicle.
Maintain a valid, current driver’s license and meet St. Luke’s driving policy requirements, including restrictions concerning certain driving-related offenses within the past three years.

Responsibilities

Make periodic tours of premises and grounds and check that doors, windows, and gates are secured.
Guard property against damage, fire, theft, trespassing, and illegal entry, and control access to health system facilities.
Use de-escalation tactics with high-risk patients or visitors when appropriate, and retain physically assaultive patients as ordered by clinical staff within established parameters.
Respond to alarms, including baby alarms, elopements, hospital-designated codes, fire drills, disasters, and lockdown procedures.
Investigate incidents, collect data, report security, safety, and fire hazards, and help maintain the daily incident log.
Investigate disturbances and security breaches; may liaise with police and maintain order and safety during emergencies.
Write detailed and complex incident reports.
Collect and properly secure weapons and illicit drugs in accordance with policies and standards.
Collaborate with the care team during Designated Examiner evaluations of patients on involuntary hold to help ensure personnel safety.
Screen visitors and issue visitor passes when appropriate.
Monitor patient, visitor, and employee parking; enforce parking regulations and issue citations when appropriate.
Compile parking reports for leadership, including statistics on tickets, locations, vehicles towed, and trends.
Handle moderately complex issues and refer more complex issues to higher-level staff.
Perform other duties and responsibilities as assigned.