Security Officer 2

St. Luke's Health System•Twin Falls, ID

6d•Onsite

About The Position

The Security Officer 2 works under limited to moderate supervision and is responsible for the safety and well-being of patients, visitors, staff, and hospital property. The role is full-time with a variable schedule at St. Luke’s in Twin Falls, Idaho. The position protects hospital property and supports a safe environment by patrolling premises and grounds, controlling facility access, responding to alarms and emergencies, investigating incidents, and preparing detailed reports. The officer may use de-escalation tactics with high-risk patients or visitors, retain physically assaultive patients as ordered by clinical staff within established parameters, and collaborate with the care team during Designated Examiner evaluations for patients on involuntary hold. The role may also include visitor screening and pass issuance, as well as parking monitoring and enforcement. The position requires a high school diploma or equivalent, two years of relevant experience, and a driver’s license for a fleet vehicle. Employees must maintain a valid, current driver’s license and meet St. Luke’s driving policy requirements. Driving records are checked upon hire and continuously thereafter.

Requirements

High school diploma or equivalent.
Two years of relevant experience.
Driver’s license for a fleet vehicle.
Maintain a valid, current driver’s license.
Meet St. Luke’s driving policy requirements, including having no record within the past three years of certain driving-related offenses, such as license suspension, driving under the influence, or reckless or negligent driving.

Responsibilities

Make periodic tours of premises and grounds, checking that doors, windows, and gates are secured.
Guard property against damage, fire, theft, trespassing, and illegal entry.
Control access to health system facilities.
Use de-escalation tactics when working with high-risk patients or visitors to limit harm to themselves or others.
Retain physically assaultive patients as ordered by clinical staff and within established parameters.
Respond to alarms, including baby alarms, elopements, hospital-designated codes, fire drills, external and internal disasters, and lockdown procedures.
Investigate incidents, collect data, report security, safety, and fire hazards, and help maintain the daily incident log.
Investigate disturbances and security breaches, potentially serve as a liaison with police, and maintain order and personnel safety during emergencies.
Write detailed and complex incident reports.
Collect and properly secure weapons and illicit drugs according to policies and standards.
Collaborate with the care team during Designated Examiner evaluations for patients on involuntary hold to ensure personnel safety.
Screen visitors and issue visitor passes when appropriate.
Monitor patient, visitor, and employee parking, enforce parking regulations, and issue parking citations when appropriate.
Compile reports for leadership with statistics on parking citations, locations, vehicles towed, and trends.
Handle moderately complex issues and refer more complex issues to higher-level staff.
Perform other duties and responsibilities as assigned.