Security Officer 2

WVU Medicine

1d•Onsite

About The Position

Performs a variety of duties to assist and inform patients, visitors, and staff, and enforces WVU Medicine policies and procedures to provide a safe and secure environment in support of the Security Program. The role includes maintaining a visible security presence, assisting people throughout WVU Medicine facilities, conducting patrols and building rounds, monitoring parking and traffic, responding to incidents and emergencies, and documenting activities. The Security Officer 2 may perform patient restraints or other physical interventions when appropriate and must operate and inspect hospital-owned vehicles safely. The position is scheduled for 40 hours per week. Work may involve frequent exposure to outside weather conditions and the ability to sit, stand, and walk for an entire shift or double shift, lift, push, or pull up to 80 pounds, and tolerate adverse environmental conditions for an entire shift or double shift.

Requirements

High school diploma or equivalent and one year of security-field experience, or an associate’s degree in criminal justice, criminology, forensics, law, or a related field.
Valid driver’s license.
Obtain BLS or HeartSaver First Aid certification within 60 days of hire.
Complete a state criminal background check and, if applicable, a federal criminal background check as required for regulated areas.
Complete department-administered Defensive Tactics, OC Spray, Baton, Taser User, Handcuffing Tactics, and AVADE Training Levels I–III certifications or training.
Ability to perform effectively in stressful situations.
Good decision-making and organizational skills.
Good written and verbal communication skills.
Ability to sit, stand, and walk for an entire shift and/or double shift.
Ability to lift, push, or pull 80 pounds.
Ability to tolerate adverse environmental conditions for an entire shift and/or double shift.

Nice To Haves

Associate’s degree in criminal justice, criminology, forensics, law, or a related field.
One year of experience in the security field.

Responsibilities

Maintain a consistent presence at assigned locations and provide accurate information and directions to patients, visitors, and staff.
Respond to requests for information and assistance in a caring and courteous manner.
Provide physical assistance, wheelchair assistance, transportation, escorts, and room access for patients, visitors, and staff.
Monitor traffic flow in parking areas and roadways; assist disabled vehicles, issue parking permits, and warn about violations.
Help prevent accidents, theft, and vandalism in accordance with system and department policies and procedures.
Perform routine building rounds, unlock building doors, and patrol building exteriors and parking lots.
Recommend ways to improve security and prevent accidents and crime.
Report suspicious situations, incidents, and persons according to policy and procedures.
Assist during fire and disaster drills, animal-control issues, transportation of valuables, and lost-and-found matters.
Prepare factual, objective, and legible written documentation of activities, incidents, premises safety, accidents, theft, vandalism, and other requested data.
Respond to emergencies, including assaults, domestic disputes, fires, vandalism, bomb threats, theft, vehicle accidents, and disasters.
Perform patient restraints as directed by clinical staff and use physical intervention when appropriate.
Operate hospital-owned vehicles safely and responsibly.
Inspect vehicles according to departmental policy to ensure safety and proper operating condition.
Depending on assignment, handle incident reporting and investigation, crowd control, disaster response, parking enforcement, helicopter assignments, victim assistance, traffic direction, alarm and duress investigations, radio communication, escorts, loss prevention, vehicle assistance, equipment and personnel transport, assigned posts, and STOPS training.
Train Security Officers 1.