Security Officer 1

Mercyhealth•Freeport, IL

1d•Onsite

About The Position

Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis. Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities. Inspects doors, windows and locks to ensure a high level of security. Respond to all dispatch/ security service calls and overhead emergency code calls. Checks grounds and areas for cleanliness and safety Perform parking lot patrols and enforce Mercyhealth parking policy Notifies maintenance staff concerning need for repairs or additions to lighting, heating, and ventilating equipment through initiating a work order. Assist with completion of fire drills as requested. Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients. Orient and train security staff at respective sites of responsibility as needed and complete training documents. Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable by location. Is required to assure and/or request partners and contractors to display Mercyhealth badges or required proof of identity. Duties pertinent to site specific requirements will be assigned. Ensure the safety of all during takeoff and landings of MedFlights. Assist with identification of deceased patients and verification of credential of funeral home and Medical Examiner's Office personnel.

Requirements

High school diploma or equivalent required
Basic Computer skills ; Word/Outlook/Excel
Able to interact with customers and communicate clearly.
Able to manage anger, fear, hostility and violence of others following Mercyhealth principles of customer service.
Illinois residents are required to possess a valid FOID (Firearms Owners Identification Card) card/ or be eligible to obtain one for employment.

Nice To Haves

Security experience preferred
Bilingual skills are preferred

Responsibilities

Greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner.
Provide a visible deterrence to crime and prohibited activities by patrolling buildings, grounds, and parking lots.
Inspect doors, windows, and locks to ensure a high level of security.
Respond to all dispatch/ security service calls and overhead emergency code calls.
Check grounds and areas for cleanliness and safety.
Perform parking lot patrols and enforce Mercyhealth parking policy.
Notify maintenance staff concerning need for repairs or additions to lighting, heating, and ventilating equipment.
Assist with completion of fire drills as requested.
Write clear and accurate daily reports of shift activities and irregularities.
Provide initial investigation and documentation of incidents.
Orient and train security staff at respective sites of responsibility.
Monitor the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.).
Ensure partners and contractors display Mercyhealth badges or required proof of identity.
Ensure the safety of all during takeoff and landings of MedFlights.
Assist with identification of deceased patients and verification of credential of funeral home and Medical Examiner's Office personnel.