Security Monitor

James City County•Williamsburg, FL

1d•$37,479 - $57,752•Hybrid

About The Position

Performs responsible work maintaining order and discipline throughout the Williamsburg Regional Library’s buildings, parking lots and grounds, assisting Program Services staff in cleaning and setting up meeting rooms, and sorting, shelving and maintaining neatness of library materials.

Requirements

Any combination of education and experience equivalent to a high school diploma
Must possess reliable transportation to work site(s).
Must possess or be able to obtain within 12 months of hire certification in First Aid and cardiopulmonary resuscitation (CPR) from the American Red Cross.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to establish and maintain supportive working relationships with co-workers, library users and emergency services personnel; calmly and effectively explain library policies to a wide range of users; communicate effectively, both verbally and in writing; to understand and carry out verbal and written instructions quickly, accurately, and independently; work under minimal supervision; and react appropriately in routine and emergency situations.

Nice To Haves

security experience preferred
public library or bookstore experience preferred
experience with diverse populations or groups preferred

Responsibilities

Conducts regular checks on the security of the Williamsburg Regional Library’s buildings, parking lots and grounds; works closely with library directors, managers and staff to ensure order and enforce compliance with the library’s rules and regulations of acceptable user behavior; closes and secures the building each night.
Investigates complaints of uncooperative, disruptive user behavior and handles each situation appropriately; monitors problems with authority to recommend appropriate action in regard to repeat offenders.
Notifies librarian in charge, supervisors and police in cases of serious discipline problems and completes appropriate reports; serves as a liaison with police department.
Notifies librarian in charge regarding incidents of unattended children at closing; may remain with child as detailed in the library’s Unattended Children Procedures.
In coordination with the librarian in charge, documents incidents; keeps appropriate library director, managers and staff informed of security problems.
Assists program services staff with their duties of cleaning and setting up meeting rooms and with reporting James City County Library meeting room attendance; sorts and shelves materials; reads shelves to maintain shelf order; adjusts collection as needed to relieve overcrowding.
Performs other duties as assigned.