Security Monitor

Old Colony YMCA•Pittsfield, MA

1d•Onsite

About The Position

Working as part of a small team, the Monitor will be responsible for the activities listed below. The setting is a community based facility serving adult probationers with a history of criminal behavior and addiction. The Monitor is responsible and accountable for monitoring clients and for maintaining a safe and secure environment for both staff and clients. S/he will ensure that clients enter and exit the building in an appropriate manner and remain in assigned areas. S/he will be responsible for monitoring and collecting urine drug screens from clients.

Requirements

Associates Degree preferred
Minimum of two years’ experience working in the criminal justice field.
Must be able to work some evenings and cover additional shifts as needed
Must have visual and auditory acuity in order to maintain security of the center.
Must be able to sit, stand and walk during the work day

Nice To Haves

Accepts and demonstrates the Y’s values.
Demonstrates a desire to serve others and fulfill community needs.
Recruits volunteers and builds effective, supportive working relationships with them.
Supports fundraising.
Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Seeks first to understand the other person’s point of view and remains calm in challenging situations.
Listens for understanding and meaning; speaks and writes effectively.
Takes initiative to assist in developing others.
Makes sound judgments, and transfers learning from one situation to another.
Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work, and actively participates in meetings.
Follows budgeting policies and procedures, and reports all financial irregularities immediately.
Strives to meet or exceed goals and deliver a high-value experience for members.
Pursues self-development that enhances job performance.
Demonstrates an openness to change, and seeks opportunities in the change process.
Accurately assesses personal feelings, strengths, and limitations and how they impact relationships.
Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Responsibilities

Supervise and monitor clients in all phases of daily routines including break periods.
Monitor all educational and clinical classes/groups
Take accurate attendance of all clients.
Maintain accurate communications log entries.
Collection and documentation of urine screens
Transport participants to and from the center in company van
Write incident reports as needed and communicate concerns to program management
Attend and participate in all scheduled meetings and trainings as directed.
Prevent crisis situations from escalating by intervening and counseling clients.
Provide support and assistance in any crisis situation.
Maintain work schedule as directed.