Security Manager, Chaifetz Arena

Saint Louis University•St. Louis, MO

9d•Onsite

About The Position

The Security Manager, Chaifetz Arena is responsible for planning, coordinating, implementing, and leading all security functions for the arena. This includes developing internal coverage plans, coordinating DPS participation in traffic control, recruiting and interviewing staff, and scheduling. This position wears the rank of Lieutenant and is considered part of the department administrative/command team.

Requirements

Bachelor’s degree
Three years of related work experience
Two years of supervisory experience
Possesses or can obtain, upon hire, an armed security officer license with St. Louis City/County Police Watchman’s Division (license must be maintained throughout tenure)
Possess or can obtain a Missouri Class E Driver’s License (or Illinois equivalent)
Knowledge of university based public safety enforcement methods, procedures, and terminology
Knowledge of university Public Safety best practices
Ability to implement effective event security practices
High level skills in using Microsoft Office, Adobe Professional, Records Management Systems, Power DMS or other query software, accreditation compliance software, database software, and other needed software
Exceptional interpersonal and human relations skills
Excellent verbal and written communication skills
Ability to organize and prioritize effectively and handle multiple tasks
Ability to identify and assess issues and recommend solutions
Ability to maintain a positive, welcoming, and inclusive work environment

Nice To Haves

Previous experience leading security operations in large public assembly facilities / sports & live entertainment venues is highly desirable
Previous experience evaluating and managing physical security systems, such as security cameras, electronic access control devices, and credentialing systems is desired
Certified Trained Crowd Manager (TCM) is a plus

Responsibilities

Leads all security operations for Chaifetz Arena to include staff, planning, training, response, and assessment
Assesses security needs and develop appropriate plans to ensure safety of staff and guests
Reviews and approves security reports for all staffed events
Develops and maintains security policies for DPS security staffing
Develops, implements, and manages training program for all DPS security staff
Liaises with arena management, food services, and SLU athletics in the course of planning and program support
Regularly communicates status and needs of arena security program to department leadership
Presents and justifies budget needs related to program requirements
Assists with research and data analysis during planning for large population events and protests
Keeps department leadership apprised of best practices in event security
Makes recommendations for technical security assets specific to the arena
Directly leads no less than 50% of events occurring at Chaifetz Arena
Aids the Incident Command Posts or other portions of the Incident Command Structure or Emergency Operations Center
Performs other duties as assigned