Security Manager, Chaifetz Arena

Saint Louis University•SLU Saint Louis, MO

7d•Onsite

About The Position

Saint Louis University is a Catholic university founded in 1818, recognized for its academics, research, healthcare, and commitment to faith and service. The Security Manager at Chaifetz Arena is responsible for planning, coordinating, implementing, and leading all security functions for the arena. This includes developing internal coverage plans, coordinating DPS participation in traffic control, recruiting and interviewing staff, and scheduling. This position holds the rank of Lieutenant and is part of the department's administrative/command team.

Requirements

Bachelor’s degree
Three years of related work experience
Two years of supervisory experience
Possesses or can obtain, upon hire, an armed security officer license with St. Louis City/County Police Watchman’s Division (license must be maintained throughout tenure)
Possess or can obtain a Missouri Class E Driver’s License (or Illinois equivalent)
Knowledge of university based public safety enforcement methods, procedures, and terminology
Knowledge of university Public Safety best practices
Ability to implement effective event security practices
High level skills in using Microsoft Office, Adobe Professional, Records Management Systems, Power DMS or other query software, accreditation compliance software, database software, and other needed software
Exceptional interpersonal and human relations skills
Excellent verbal and written communication skills
Ability to organize and prioritize effectively and handle multiple tasks
Ability to identify and assess issues and recommend solutions
Ability to maintain a positive, welcoming, and inclusive work environment

Nice To Haves

Previous experience leading security operations in large public assembly facilities / sports & live entertainment venues is highly desirable
Previous experience evaluating and managing physical security systems, such as security cameras, electronic access control devices, and credentialing systems is desired
Certified Trained Crowd Manager (TCM) is a plus

Responsibilities

Leads all security operations for Chaifetz Arena to include staff, planning, training, response, and assessment.
Assesses security needs and develops appropriate plans to ensure the safety of staff and guests.
Reviews and approves security reports for all staffed events.
Develops and maintains security policies for DPS security staffing.
Develops, implements, and manages a training program for all DPS security staff.
Liaises with arena management, food services, and SLU athletics in the course of planning and program support.
Regularly communicates the status and needs of the arena security program to department leadership.
Presents and justifies budget needs related to program requirements.
Assists with research and data analysis during planning for large population events and protests.
Keeps department leadership apprised of best practices in event security.
Makes recommendations for technical security assets specific to the arena.
Directly leads no less than 50% of events occurring at Chaifetz Arena.
Aids the Incident Command Posts or other portions of the Incident Command Structure or Emergency Operations Center.
Performs other duties as assigned.