Manager, Arena Security

Player 15 Group • Phoenix, AZ

2d • Onsite

About The Position

Player 15 Group is seeking an experienced and motivated Manager, Arena Security to join their team. In this high-impact role, you will support all facets of managing, training, and deployment of full-time safety and security that will protect team members, guests, vendors, and all properties at Mortgage Matchup Center and 5G Performance Center while also playing a key role in broader department initiatives.

Requirements

• Must demonstrate excellent verbal and written communication skills to develop posting, briefing sheets and interact with internal and external partners at all levels of the organization.
• Ability to respond to incidents during events and must have excellent problem-solving skills and ability to work under pressure
• At least 3-5 years of industry experience and supervisory experience
• OSHA 10 card required

Nice To Haves

• Experience leading organizations of 100+ employees preferred
• OSHA 30 preferred (must be acquired within 6 months of start)

Responsibilities

• Develop and implement procedures for staff to conduct briefings using consistent methodologies and leads briefing sessions as needed
• Perform and maintain consistent, periodic schedule for basic safety inspections of the inside and outside of the facility.
• Lead management and maintenance of security technologies. Including cameras, access control systems, and related infrastructure, while developing end-of-life replacement plans and budgets
• Support staff scheduling to ensure adequate coverage for events, daily operations, and emergency needs
• Conduct follow-up calls with guests who raise concerns or file complaints, ensuring issues are addressed.
• Compile and process all information for claims and legal matters
• Compile, document, and process all information related to claims, incidents, and legal matters; coordinate with internal and external counsel when required
• Maintain confidentiality on all lawsuits and company business issues
• General knowledge of life safety codes for compliance during events.
• Frequent attendance and participation in meetings involving team members of all levels, including front-line employees, executives, clients, and vendors.

Benefits

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including: Full fitness center with locker rooms and showers, Indoor/outdoor basketball courts, Pickleball court, Golf simulator and putting green, On-site cafeteria and collaborative gathering spaces

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed