NYC Shelters-Security Manager

SCO Family of Services•New York, NY

About The Position

The Security Manager performs day-to-day administrative and operational duties for several shelter sites and supervises and coordinates security contracts. The role directs and coordinates activities to protect and safeguard sites, company employees, consumers, and company assets; develops, implements, and monitors security policies, procedures, and programs; and ensures compliance with federal, state, and city regulations. The manager is on call 24/7 for emergencies and must be available for evening and weekend schedules. The position works with contracted security supervisors to ensure compliance, identifies and resolves security issues, plans and evaluates security contracts and operations, supports emergency management and contingency planning, and serves as a liaison with public law enforcement and fire departments. It also involves investigations and report preparation concerning internal regulation violations, preventive strategies and required security training, policy implementation, and participation in committees. The Security Manager reports to the Shelter Director and supervises security personnel. The role requires working effectively in a highly volatile and demanding environment and engaging directly with a special population. Candidates should demonstrate cultural and socioeconomic sensitivity, professionalism, teamwork, collaborative working relationships, appropriate boundaries, and a commitment to helping people build skills and confidence.

Requirements

High school diploma required; a bachelor's degree is preferred, or an equivalent combination of education and experience.
Knowledge of all facets of security and legal issues.
Excellent computer skills, including Microsoft Office.
Ability to read, analyze, and interpret reports and documents.
Good communication skills and ability to communicate effectively in group or presentation settings with consumers, employees, management, and upper management.
Good mathematical skills and ability to interpret a wide variety of equations and diagrams involving abstract and concrete variables.
Must acquire Fire Safety and Fire Coordinator Certificate, CPR/First Aid, Crisis Intervention/Conflict Resolution Training, and State Certification.
Sensitivity to the cultural and socioeconomic characteristics of the service population.
Ability to work collaboratively with personnel, service providers, and other professionals.
Ability to maintain a helping role, intervene appropriately to meet service goals, and set limits.
Ability to work effectively and efficiently in a highly volatile and demanding work environment.
Commitment to empowering others to solve their own problems and to the capacity of people to grow and change.
Ability to establish respectful relationships that help people served gain skills and confidence.
Team player who demonstrates professionalism at all times.

Nice To Haves

Bachelor's degree.

Responsibilities

Perform day-to-day administrative and operational duties for several shelter sites.
Supervise and coordinate security contracts and contracted security supervisors, including compliance standards.
Direct and coordinate site protection, safeguarding, and security activities for employees and consumers.
Develop, implement, and monitor security policies, procedures, and programs in compliance with federal, state, and city regulations.
Identify and resolve security-related issues and problems.
Plan, examine, analyze, evaluate, and supervise security contracts and operations, including protection of company assets.
Assist with emergency management and contingency planning.
Serve as a liaison with public law enforcement and fire departments.
Conduct investigations and prepare reports concerning internal regulation violations.
Develop preventive strategies and ensure delivery of required security training.
Evaluate current procedures, practices, and precedents for accomplishing work.
Participate in committees and implement standards and policies related to shelter programs.
Be on call 24/7 for emergencies and work evening and weekend schedules as required.
Perform other duties as assigned.