Security Manager

Securitas•Parsippany, NJ

12d•Remote

About The Position

The Security Manager serves as the primary security leader and trusted advisor for assigned clients, providing strategic direction, operational oversight, and leadership across a multi-state portfolio valued at approximately $8 million. This position is responsible for the successful execution of security operations, contract compliance, client satisfaction, financial performance, and continuous program improvement. The Security Manager oversees all aspects of service delivery, ensuring consistent operational standards across multiple locations while developing strong client relationships. This role requires a proven leader with a strong service industry background who can manage security personnel, conduct operational and compliance audits, rewrite and implement security policies and procedures, and ensure all contractual obligations are met.

Requirements

Minimum of 5 years of progressively responsible security management experience, preferably overseeing multiple locations or regions.
Strong background in the contract security or service industry.
Demonstrated experience managing large client portfolios and multi-site security operations.
Experience managing contracts, budgets, and operational performance for portfolios valued at approximately $8 million preferred.
Proven experience developing, revising, and implementing security policies and procedures.
Extensive experience conducting operational, compliance, and quality assurance audits.
Strong leadership, organizational, and problem-solving abilities.
Excellent communication and client relationship management skills.
Knowledge of security operations, risk management, compliance, and contract management.
Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and Visio.
Ability to travel throughout multiple states as business needs require.

Responsibilities

Provide leadership and oversight for security operations across multiple states, ensuring consistent service delivery and operational excellence.
Manage an assigned client portfolio valued at approximately $8 million, maintaining accountability for operational performance and profitability.
Serve as the primary point of contact for assigned clients, building strong partnerships through exceptional customer service and proactive communication.
Maintain full responsibility for contract oversight, ensuring compliance with all contractual requirements, company standards, and client expectations.
Develop, review, revise, and implement security policies, post orders, and standard operating procedures to improve operational effectiveness and regulatory compliance.
Conduct regular operational, compliance, and quality assurance audits, providing recommendations and corrective action plans to improve performance.
Perform security risk assessments and facility reviews utilizing industry best practices to identify vulnerabilities and recommend appropriate security solutions.
Analyze operational and financial performance metrics to identify trends and implement continuous improvement initiatives.
Collaborate with regional leadership to ensure appropriate staffing levels, scheduling, workforce planning, and labor cost management.
Investigate operational issues, security incidents, and client concerns, implementing long-term corrective actions to prevent recurrence.
Lead client account reviews and business meetings, presenting operational performance, audit findings, improvement initiatives, and strategic recommendations.
Assist in the preparation of budgets for guard services, security technology deployments, and operational expenditures.
Support client transitions, contract mobilizations, special projects, emergency response planning, and business continuity initiatives.
Develop and maintain strong working relationships with internal leadership, field management, and client stakeholders.
Promote a culture of accountability, professionalism, safety, and continuous improvement throughout all assigned locations.