Security Manager
About The Position
The Security Manager is responsible for protecting casino assets and ensuring resources are appropriately allocated and managed to provide customers with a clean and safe environment. The role oversees security staff and safety policies, supports property operations, and works with law enforcement and gaming control enforcement and investigation divisions. The manager must help protect the integrity and assets of the company by identifying and acting in accordance with applicable gaming, health, alcohol-awareness, and other governing regulations. This position requires a minimum of three years of casino management experience, security and safety knowledge, and familiarity with OSHA regulations. A high school diploma or equivalent is requested. Required credentials include Nevada Gaming Registration, CCW, and TAM. The position also requires a registered 9MM handgun.
Requirements
- At least three years of previous management experience in a casino environment.
- Knowledge and experience in security and safety.
- Broad knowledge of general preventative maintenance and cleanliness needs in a business environment.
- Working knowledge of safety, including OSHA regulations.
- Must be at least 21 years of age.
- Exceptional computer skills.
- Ability to read, write, and speak English fluently.
- Excellent verbal and written communication skills.
- High school diploma or equivalent requested.
- Exceptional customer service skills.
- Nevada Gaming Registration.
- CCW.
- TAM.
- Must have a registered 9MM handgun.
- Ability to stand or walk for the entire shift and access all areas of the property.
- Ability to bend at the waist, crouch, stretch, kneel, climb, twist, and crawl without restrictions.
- Good hand-eye coordination and manual dexterity.
- Ability to regularly lift and carry at least 50 pounds.
- Ability to push and/or pull up to 200 pounds.
- Ability to stoop, bend, and reach as needed.
- Ability to converse over the telephone in environments with loud background noise.
- Ability to listen and respond to visual and auditory cues.
- Ability to handle multiple guest demands simultaneously.
- Must tolerate exposure to secondhand smoke, high noise levels, bright lights, and dust while on the casino floor.
- Ability to work indoors and outdoors with exposure to varying temperatures and weather conditions.
Responsibilities
- Create weekly work schedules for the department.
- Maintain payroll records and approve PTO for property operations departments.
- Maintain trained staff to protect company assets within company guidelines and state regulations, in cooperation with Enforcement and Investigative Divisions.
- Train security officers to observe departments, Team Members, casino areas, and customers for suspicious activities and maintain a safe environment.
- Interview, hire, and coach security Team Members.
- Ensure policies and procedures are applied equitably to all Team Members.
- Recommend changes and additional safeguards to protect casino assets.
- Protect the integrity and assets of the company by identifying and acting appropriately in accordance with governing regulations, including gaming, health, and alcohol-awareness regulations.
- Provide exceptional customer service, including greeting customers in a friendly and helpful manner.
- Ensure a safe environment for all Team Members and guests.
- Ensure the security team adheres to all safety policies and procedures.
- Maintain cooperation with law enforcement and gaming control board enforcement and investigation divisions.
- Perform other duties as assigned.
Benefits
- Paid time off available after 90 days, with annual cash-out options.
- Paid lunch breaks.
- Complimentary employee meal during the shift.
- Employee events.
- Comfortable break area.
- Employee Loyalty Program.
- Affordable medical, dental, and vision insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
