Security Manager Senior, Identity & Access Management Operations

PNC Bank•Farmers Branch, TX

1d•Onsite

About The Position

PNC is seeking an experienced Identity & Access Management (IAM) leader to manage day-to-day operations across Identity Governance & Administration (IGA), Privileged Access Management (PAM), and Agentic AI and other non-human identities. The role strengthens operational performance, control execution, audit readiness, and identity-risk visibility in a complex, highly regulated enterprise environment. The position is within PNC’s Technology organization and is based in Dallas, Denver, Phoenix, Birmingham, Pittsburgh, or Cleveland. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The Security Manager Senior leads IAM service delivery, operational priorities, incidents, escalations, control deficiencies, and continuous improvement. The role oversees identity lifecycle and privileged-access governance, establishes processes for non-human identities, and ensures IAM processes meet cybersecurity, risk, regulatory, audit, and compliance requirements. It partners across business, technology, cybersecurity, risk, audit, compliance, cloud, application, and AI functions; develops operational and risk reporting; and leads and develops an IAM operations team while advancing automation, standardization, accountability, and operational excellence. The position also manages multiple teams responsible for the confidentiality, integrity, and availability of data, systems, and networks; oversees applicable security technology products; develops and enhances policies and procedures; provides professional and technical guidance; and supports staff growth and development. Success includes reliable identity services, timely certifications and remediation, reduced excessive and privileged access, stronger governance of non-human identities and control effectiveness, increased automation, and clear reporting of IAM risk and operational performance. The role is incentive eligible. PNC will not sponsor employment visas or participate in STEM OPT for this position.

Requirements

10+ years of progressive IAM, cybersecurity, information security, or related technology experience.
Demonstrated success executing complex, enterprise-scale IAM programs within a Fortune 100 or similarly large, highly regulated organization.
Experience leading IAM operations or programs across IGA, identity lifecycle management, access certifications, SoD, PAM, and control remediation.
Experience managing teams, service performance, operational risk, incidents, escalations, metrics, and cross-functional dependencies.
Working knowledge of governance for human and non-human identities, including service, application, machine, workload, or autonomous identities.
Strong leadership, communication, problem-solving, and stakeholder-management skills.
Typically, a university or college degree is required for roles at this level; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
Industry-relevant experience is typically 8+ years, with at least 5 years of prior management experience typically required.
Proven leadership experience with a moderate to large scope of responsibility.
Candidates must demonstrate appropriate knowledge, skills, and abilities for the role.
No required certification or license is listed.

Nice To Haves

Experience with Oracle Identity Governance/Oracle Identity Manager, SailPoint, Saviynt, CyberArk, Microsoft Entra ID, or comparable enterprise platforms.
Experience governing Agentic AI, machine identities, workload identities, service accounts, or other non-human identities.
Experience with IAM modernization, automation, Zero Trust, least privilege, Zero Standing Privilege, risk-based access, or short-lived access models.
Experience supporting regulatory examinations, audits, control testing, and findings remediation.
Bachelor’s degree in a related discipline or equivalent professional experience; CISSP, CISM, CRISC, CGEIT, or relevant IAM/PAM certifications preferred.
Preferred skills include Business Continuity, Data Privacy, Disaster Recovery, Information Security, Network Security, Risk Management, Security Audit, Security Management, Security Operations, and Vulnerability Management.
Higher-level education such as a master’s degree or PhD, or certifications, is desirable.

Responsibilities

Lead IAM service delivery, operational priorities, incidents, escalations, control deficiencies, and continuous improvement across IGA and PAM.
Oversee identity lifecycle processes, access provisioning and deprovisioning, certifications, entitlement governance, Segregation of Duties, and remediation.
Drive privileged account governance, onboarding, lifecycle management, credential controls, access reviews, and reduction of standing privileged access.
Establish operational processes for discovery, ownership, lifecycle, access governance, monitoring, review, and decommissioning of Agentic AI and other non-human identities.
Ensure IAM processes meet cybersecurity, risk, regulatory, audit, and compliance requirements.
Partner with business, technology, cybersecurity, risk, audit, compliance, cloud, application, and AI stakeholders to address control gaps and improve service delivery.
Develop KPIs, KRIs, dashboards, governance reporting, and executive-level visibility into IAM operational health, identity risk, control effectiveness, and privileged-access exposure.
Lead and develop an IAM operations team while advancing automation, standardization, accountability, and operational excellence.
Manage multiple teams focused on maintaining the confidentiality, integrity, and availability of data, systems, and networks.
Manage and oversee applicable security technology products for network, systems, and data.
Develop, implement, and enhance policies and procedures to improve organizational operations and effectiveness.
Provide technical and professional advice or knowledge regarding areas of responsibility; oversee administrative staff and support individuals’ professional and personal growth.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, depending on eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year, depending on career level and years of service.
Incentive-eligible compensation based on company, business, and/or individual performance.