Senior Manager - Identity & Access (Remote) Management

United Airlines•Chicago, IL

2d•$140,600 - $183,108•Remote

About The Position

The Senior Manager of Identity and Access Management is a technical leader responsible for implementing transformative capabilities for United’s workforce and enterprise IAM. The role works with teams across the airline to implement identity solutions that secure and improve the employee experience and protect digital assets. It has primary responsibility for managing and operating United’s IAM processes and tools. The position contributes to and executes the IAM vision and roadmap, leads program management and governance, and guides technical teams to align with the strategy. It helps ensure accurate system access across multiple platforms, measures whether IAM solutions meet security and business objectives, and continuously improves IAM capabilities. The role also supports multi-factor authentication processes intended to improve employees’ experience with United systems.

Requirements

Bachelor’s degree; preference for Cybersecurity, Risk Management, or Computer Science programs.
At least 5 years of experience in a STEM field, including IAM technologies, processes, and capabilities.
At least 3 years of leadership experience leading and coaching teams or people.
Experience developing and executing IAM capability roadmaps and leading cross-functional execution of initiatives through completion.
Deep understanding of IAM technologies, controls, and best practices, including LDAP, directories, certificates, SAML/OAUTH, MFA, Adaptive Authentication, PKI, IGA, and MDM.
Working knowledge of IAM principles in a cloud-first environment.
Understanding of PCI, SOX, HIPAA, and EU-GDPR regulations as they relate to IAM.
Ability to influence technology teams to deliver a frictionless employee identity experience.
Experience influencing teams and stakeholders without direct authority.
Experience coaching individuals and leaders at multiple levels, with tangible results.
Ability to achieve objectives by contributing information and recommendations to strategic plans, identifying trends, and driving changes.
Ability to build relationships with stakeholders across all levels and departments.
Excellent communication skills at all levels of the organization.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of an interview is required to meet job qualifications.
Reliable, punctual attendance is an essential function of the position.

Nice To Haves

Master’s degree.

Responsibilities

Contribute to and execute the Identity and Access Management vision and roadmap.
Execute IAM program management and governance, and lead technical teams to align with the strategy and vision.
Help determine accurate system access across multiple platforms.
Establish metrics and use them to ensure IAM solutions meet security and business objectives and drive improvement.
Continuously improve and innovate IAM capabilities to provide value, enhance employee experience, and secure digital assets.
Support multi-factor authentication processes to improve employee experience with United systems.