Product Manager - Identity & Access Management
About The Position
The Product Manager for Identity & Access Management within JPMorganChase’s Commercial & Investment Bank leads the end-to-end product life cycle for the platform governing how clients authenticate, access, and manage their digital identities across the firm. The role serves as the voice of the customer and develops secure, profitable products that deliver customer value and high-quality identity experiences. The Product Manager applies expertise in authentication and authorization standards to guide product launches, gather feedback from stakeholders and client-facing teams, and deliver scalable, resilient, secure, and compliant capabilities. The role works closely with engineering, security, risk, compliance, and business teams to improve identity and access management services, reduce the attack surface, and strengthen the firm’s security posture.
Requirements
- Formal training or certification in product engineering concepts and at least 5 years of applied experience.
- Working knowledge of authentication and authorization standards and protocols, such as OAuth2, OIDC, SAML, FIDO2/WebAuthn, multi-factor authentication, and step-up models.
- Familiarity with identity and access management best practices and regulatory and compliance requirements relevant to authentication, access management, and client identity.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Experience managing scrum and agile ceremonies and partnering directly with engineering teams to translate roadmap priorities into delivery.
- Demonstrated experience presenting to and influencing senior stakeholders, with strong written and verbal communication skills.
- Track record of leading large-scale transformation or migration initiatives, including planning, stakeholder coordination, and execution.
Nice To Haves
- Prior experience working in a highly matrixed, complex organization.
- Experience with platform and shared-services product models supporting multiple internal consumers or lines of business.
- Background in financial services, banking, or other regulated industries with client-facing identity requirements.
Responsibilities
- Develop product strategy and vision for identity and access management capabilities, including identity, session management, authentication, and authorization.
- Manage discovery and market research to uncover customer and stakeholder needs and incorporate industry practices and emerging authentication patterns into the roadmap.
- Own, maintain, and develop the product backlog in support of the strategic roadmap and value proposition, partnering with engineering teams through sprint and scrum ceremonies.
- Build a framework and track product success metrics, including cost, features and functionality, risk posture, reliability, and regulatory compliance.
- Lead platform services strategy so identity and access management capabilities are scalable, resilient, and consumable by multiple lines of business as shared services.
- Drive transformation and migration initiatives from legacy identity systems to the strategic target-state platform, including planning, sequencing, and execution.
- Present roadmaps, product strategy, and migration plans to senior stakeholders and partner teams, building alignment and securing buy-in across a matrixed organization.
- Partner with security, risk, and compliance teams to meet regulatory and industry standards and reduce organizational attack surface.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Commission-based pay and/or discretionary incentive compensation may be available in eligible roles, in the form of cash and/or forfeitable equity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
