Manager, Identity & Access Management
About The Position
The posting title is Manager, Identity & Access Management, but the role description is for an Associate Modern Workplace Engineer. The description says this position supports the daily administration, maintenance, and optimization of TEAM's modern workplace technology environment, including Microsoft 365 services, endpoint management, identity administration, and enterprise infrastructure. It supports reliable technology operations and a productive employee experience. Reporting to the Sr. Manager, Modern Workplace Engineering, the position collaborates with IT team members to troubleshoot technical issues, maintain security and compliance standards, and support standardization of workplace technology across the organization. The qualifications and skills listed, however, focus on enterprise identity and access management strategy, governance, security, and team leadership.
Requirements
- 5+ years of progressive experience in Identity and Access Management, information security, or a related IT discipline, including at least 2 years in a leadership or management role.
- Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field.
- Experience with enterprise IAM platforms such as Okta, Microsoft Entra ID, SailPoint, CyberArk, or equivalent solutions.
- Strong knowledge of Zero Trust architecture, least-privilege principles, role-based access control (RBAC), and attribute-based access control (ABAC).
- Experience developing IAM governance programs, managing access reviews, and supporting regulatory compliance and audit readiness in enterprise environments.
- Knowledge of enterprise identity governance and access management strategy; SSO, MFA, PAM, IGA, and IAM platform administration; security frameworks, regulatory compliance, and risk management; strategic planning, program management, and technical problem solving; and team leadership, executive communication, and cross-functional collaboration.
Nice To Haves
- Certifications such as CISSP, CIAM, or CISA.
Responsibilities
- Administer user accounts, security groups, distribution lists, and access permissions within Microsoft Entra ID (Azure Active Directory) and Microsoft 365.
- Support Microsoft Intune and Windows Autopilot operations, including device provisioning, configuration profiles, application deployments, compliance policies, patching, and endpoint lifecycle management.
- Assist with Exchange Online administration, including mailbox management, shared mailboxes, distribution groups, and mail flow troubleshooting.
- Provide technical support and troubleshooting across Microsoft 365 services, including Teams, SharePoint, Defender, identity platforms, and managed endpoints.
- Maintain technical documentation, operational procedures, and runbooks.
- Collaborate with senior engineers on security compliance, platform standardization, and process improvements.
Benefits
- Company-sponsored medical, dental, and vision plan for employees and their dependents.
- 401(k) participation after 3 months of continuous service.
- Wellness program.
- Learning development program.
- Life insurance.
- Long-term disability coverage.
- Charitable contribution matching.
- Volunteer time off.
- Employee assistance program.
- Accrued vacation time and sick time.
- 12 paid federal holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
